Exceed Tablet Hard reset Exceed Model:EX7X4

CM2 - SP3 Service Tool v2.30
probe UAC... Ok
Wait...
S/N: 0070C937BB v0168
initalize log engine... Ok
Build directories tree...
Backup files: C:\InfinityBox\CM2SP3\backup\
Backup files: 0 dirs: 0
Build device list... Ok 2258
Ready
Select SoC/Device or [Get boot files]
Select SoC/Device or [Get boot files]
Select SoC or device
Get loader info... update required
Get Exceed/EX7W4
Install... Ok
Get loader info... not found
Finished 51 sec
Selected: Exceed EX7W4 Boot [FF] FireFly nor
Boot [FF] FireFly protocol may be SLOW. For flash Read/Write use Boot [FDL] Factory

Operation: Connect Exceed EX7W4 Boot [FF] FireFly [v2.30]
Wait...
Power device Off and connect cable now
Remember Volume Up/Down or Test-Point
Waiting for device...
Device found
PTFN: SPRD U2S Diag (COM4) vid 0x1782 pid 0x4D00
boot: SPRD3
boot iLoader... Ok
start iLoader... Ok
Handshake...
Handshake fail
You may try to select another chipset/model/loader
Loader exec Fail
You may try to select another chipset/model/loader
Canceled
Finished 25 sec
Selected: SoC SC9832 Boot [FF] FireFly
Boot [FF] FireFly protocol may be SLOW. For flash Read/Write use Boot [FDL] Factory

Operation: Connect SoC SC9832 Boot [FF] FireFly [v2.30]
Wait...
Power device Off and connect cable now
Remember Volume Up/Down or Test-Point
Waiting for device...
Device not found
Canceled
Finished 2 sec
Selected: SoC SC9832A Boot [FF] FireFly
Boot [FF] FireFly protocol may be SLOW. For flash Read/Write use Boot [FDL] Factory

Operation: Connect SoC SC9832A Boot [FF] FireFly [v2.30]
Wait...
Power device Off and connect cable now
Remember Volume Up/Down or Test-Point
Waiting for device...
Device found
PTFN: SPRD U2S Diag (COM4) vid 0x1782 pid 0x4D00
Handshake fail
Wrong connection mode?
Canceled
Finished 17 sec

Operation: Connect SoC SC9832A Boot [FF] FireFly [v2.30]
Wait...
Power device Off and connect cable now
Remember Volume Up/Down or Test-Point
Waiting for device...
Device not found
Canceled
Finished 2 sec
C:\InfinityBox\CM2SP3\boot\SoC\sc9832\FDL1.d92195b3.ldr
C:\InfinityBox\CM2SP3\boot\SoC\sc9832\FDL2.d92195b3.222385d1.ldr
Selected: iTel A04 Boot [FDL] Factory
C:\InfinityBox\CM2SP3\boot\SoC\sc9832\FDL1.d92195b3.ldr
C:\InfinityBox\CM2SP3\boot\SoC\sc9832\FDL2.d92195b3.222385d1.ldr
Selected: iTel A23-Pro Boot [FDL] Factory

Operation: Connect iTel A23-Pro Boot [FDL] Factory [v2.30]
Wait...
Power device Off and connect cable now
Remember Volume Up/Down or Test-Point
Waiting for device...
Device found
PTFN: SPRD U2S Diag (COM4) vid 0x1782 pid 0x4D00
boot: SPRD3
C:\InfinityBox\CM2SP3\boot\SoC\sc9832\FDL1.d92195b3.ldr
C:\InfinityBox\CM2SP3\boot\SoC\sc9832\FDL2.d92195b3.222385d1.ldr
Boot[1] [+] Custom... Ok
Exec[1]... Ok
Boot ack: Spreadtrum Boot Block version 1.1
Loader ACK... Ok
Set port speed... 2000000
Enable charge... Ok
Boot[2]... Ok [+] [-]
Exec[2]... Ok
Version: 0x04
Random: 0x00
Enable RAW... Ok
Disable transcode... Ok
Loader exec Ok
Dev UID: a4ccbd5a4485d29108a3d33188083a74169dff1a61a66312aa374631f267a698
hwid cache absent

get storage info... MMC
read extcsd... Fail

get partitions...
Partitions: 41
Connected

get sw info... 3 sec
SW: EXCEED/EX7X4/EX7X4:10/QP1A.190711.020/20201127:user/release-keys
Product Brand: EXCEED
Product Device: EX7X4
Product Model: EX7X4
Product Name: EX7X4
Patch Level: QP1A.190711.020
Display ID: EX7X4-EXCEED-20201215
SW Version: 20201127
Ver. CodeName: REL
Ver. Release: 10
Sec. Patch: 2020-10-05
Build Time: 12/15/2020 10:30:00 AM
CPU: armeabi-v7a,armeabi
Product Manfct: Innovatech
Product Info: EX7X4
SW: EX7X4-EXCEED-20201215
Product Board: sp9832e_1h10_32b
Board Platform: sp9832e
Android ver: 10
UserDataFS: 0x02 [ext4|8+] CacheFS: 0x02 [ext4|8+]
Device ID: exceed-innovatech-ex7x4-sp9832e-1h10-32b
Strategy: [none|generic]
Firmware ID: SP9832E_Innovatech_EX7X4_OSv10_EX7X4-EXCEED-20201215_QP1A.190711.020_EX7X4
Backup 7 items to: C:\InfinityBox\CM2SP3\backup\sp9832e_a4ccbd5a4485d291\
Read to C:\InfinityBox\CM2SP3\backup\sp9832e_a4ccbd5a4485d291\
Reading...
Read [1/41] prodnv 10.00 Mb Ok
Read [2/41] miscdata 1024.00 Kb Ok
Read [10/41] uboot_bak 1024.00 Kb Ok
Estimated time to end 941 us
Read [14/41] l_fixnv1 1024.00 Kb Ok
Read [15/41] l_fixnv2 1024.00 Kb Ok
Read [40/41] splloader 512.00 Kb Ok
Read [41/41] splloader_bak 512.00 Kb Ok
Saved 7 of 7 images. 15.00 Mb of 15.00 Mb
Done 7 files
Compress: C:\InfinityBox\CM2SP3\backup\sp9832e_a4ccbd5a4485d291\
Cleanup...
Ok
Verify C:\InfinityBox\CM2SP3\backup\sp9832e_a4ccbd5a4485d291.7z Verified [d1129736]
[MemTool] load 41 items
Finished 41 sec

Operation: Reset | Format iTel A23-Pro Boot [FDL] Factory [v2.30]
WARNING: Reset may delete ALL USER DATA!
Continue? Yes
[+] Wipe
[+] Userdata
[+] FRP
[+] Smart
Wait...
Partitions: 41
Backup exist: C:\InfinityBox\CM2SP3\backup\sp9832e_a4ccbd5a4485d291\
Process Wipe...
Reading... Ok
Writing... Ok
Process FRP...
Looking for items... 1 items found
[1] Writing... Ok
Process Userdata...
[1] Format... Ok 797 us
[2] Format... Ok 703 us
[3] Format... Ok 94 us
Completed
Process nvram...
[16] Format... Ok
[17] Format... Ok
Completed
Process Accounts...
Nothing
Finished 4 sec
prodnv: sync before load;
protect_data: sync before load;
trustos: sync before load;
Reboot... Disconnect cable if it freez
Bye